Latest News

Ancillaries Driving Growth   Part 1 – Market Outlook  Five years ago, the Online Travel Trends Report predicted ancillary revenue would become one of travel’s biggest growth engines.   Today, we’re seeing that prediction play out across LATAM.   The region’s travel market continues to expand at 6.7–7.1% CAGR, while Brazil (38%) and Mexico (28%) represent more than 75% of gross travel […]

Connected Travel & Digital Retail   Part 1 – The Rise of Connected Travel  Asia-Pacific is home to the world’s largest online travel market, accounting for around 36% of global OTA sales. Meanwhile, global online travel bookings are expected to reach $1.2 trillion by the end of 2026, with nearly 65% of all travel bookings taking place online.    Every digital booking creates another opportunity to deliver relevant ancillary products.   […]

Ancillary Intelligence in Action SUCCESS STORY   Hepstar’s Solution Driving Revenue Growth and Stronger Ancillary Attachments in a Complex Market  In an increasingly complex and volatile travel environment, a leading online travel brand in Israel sought to strengthen its ancillary performance and unlock incremental revenue growth. By refining its approach to ancillary offerings and customer engagement, the company […]

Success through value-driven partnership   Drive more revenue with tailored ancillaries through Hepstar’s existing integration with Hitit. A gateway to access multiple ancillary products through an existing connection with Hitit  As a global leader in the distribution of travel insurance and ancillary products, Hepstar is proud to offer Hitit partners a streamlined, revenue-boosting solution via our […]

Ancillary product purchase behaviours in the train and bus market At Hepstar, we have been working closely with our partners in the train and bus industry to unlock greater value from ancillary products. Our flexible technology and experience across travel verticals empowers partners to optimise ancillaries using tried and tested techniques which deliver real results. […]

Travel is Changing and So Are We  AI Agents: The New Wave in Travel Tech  There is a new wave in travel tech: AI agents. Autonomous digital assistants that can plan and book trips on behalf of users. Think of them as hyper-intelligent concierges that can search, compare, and purchase flights, hotels, and even ancillaries […]

HOW TO DRIVE CHANGE IN THE TRAVEL INDUSTRY   The essential features for travel companies to adopt will include the responsible use of AI (personalisation, chatbots, virtual assistants), dynamic packages (mixing and matching flights, hotels, and activities), flexible options (easy cancellations and rescheduling), loyalty, exclusive deals and bundled offers.   Artificial Intelligence and Machine Learning: Blockchain Technology:  […]

TRAVEL IN 2024: SO FAR SO GOOD AFTER THE EVENTS… HOT TOPICS Recent industry conferences have put the spotlight on topics such as AI and privacy, sustainability, and technological innovation. The issue of privacy demands greater attention to ensure the effective and proper implementation of AI strategies. This raises important questions: What is the dilemma […]

We are glad to share some exciting updates on our service offering and other developments that will change the travel industry as we know it. This issue includes our new partnership with Air Doctor, A-B testing insights and our article about ChatGPT.    ________________________________________________________________ We’ve partnered with Air Doctor  We are thrilled to announce the latest […]

Hepstar, (www.hepstar.com) the API-based technology company that distributes travel products supplied by its global ancillary network today announced its partnership with UrSafe. The UrSafe App is the first personal security app with hands-free voice activated SOS, fully integrated with emergency and law enforcement services in more than 150 countries. The technology enables users to trigger […]

Global platform connecting international travellers to local medical professionals joins Hepstar’s ancillary network Hepstar, an API-based technology company that distributes multiple travel ancillary products and performs revenue optimisation through its platform for its travel partners, announced its partnership with Air Doctor. Air Doctor conveniently connects travellers to local doctors around the world using its multi-lingual, […]

Within the travel industry aviation has been very quick to embrace metaverse technology. Not just through the exploration of new transformational tech such as electric vertical take-off and landing (eVTOL) and next generation air mobility vehicles, but also through current commercial opportunities.  Airlines and airports are exploring the metaverse to augment their offering, fuelled by rising […]

Singapore - Chubb and Royal Brunei Airlines (RB) announced a partnership to offer travel insurance to the airline’s passengers. The partnership has been launched in Brunei with more countries and territories to follow in subsequent phases.  Chubb’s travel insurance offers extensive coverage for accidents, unexpected overseas medical expenses (including COVID-19 medical cover) and travel inconvenience (including loss of luggage, travel documents […]

Traveller expectations of travel distributors to provide safety, confidence, and customer satisfaction have increased significantly. Eilago, in partnership with Hepstar has a solution to improve traveller experience and create customer satisfaction by offering a service that meets all of these requirements Eilago.com is proud to have created a customer-centric value proposition over the years. With […]

Hepstar recently commenced its journey to become climate neutral through a series of policy and practice changes which focus on avoiding, offsetting and reducing our existing carbon footprint. We realise that the greatest role we can play in the fight against climate change is to harness our reach and distribution network to create awareness of […]

Travel industry leaders share their experience on the impacts of Covid-19, digital transformations and the shift in consumer behaviour Covid-19 has been an incredibly challenging time for the travel industry. Everyone is doing their best to adapt to the ‘new normal’, be as agile as possible and service their customers the best they can during […]

The driving force behind Hepstar, with a never-say-die attitude, that has ensured Hepstar’s continued growth and acclaim.

Our Co-Founder & CEO Brett Dyason shared his exciting journey with Stacey Japhta.
Here is an inspiring talk on how to spark your entrepreneurial spirit and overcome challenges in a startup environment!