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We are glad to share some exciting updates on our service offering and other developments that will change the travel industry as we know it. This issue includes our new partnership with Air Doctor, A-B testing insights and our article about ChatGPT.    ________________________________________________________________ We’ve partnered with Air Doctor  We are thrilled to announce the latest […]

Travel and the Metaverse. A word from our CEO Brett Dyason Are you ready to enter the Metaverse? With this new world moving at such a pace, it’s not difficult to see the potential and what the metaverse could bring to the airline industry. As airlines gear up to be metaverse ready we must consider […]

Although some regions are beginning to experience the early stages of recovery, the majority of the industry expects to see signs of recovery by the final quarter of 2020. Based on previous crises, leisure travel is expected to recover quicker than business travel, particularly travel for visiting friends and relatives.

Message from our CEO “With the world in lockdown, our industry at a standstill and many of us in self-isolation or quarantine at home, we wanted to focus on positivity and a light at the end of the tunnel. Although it is tough to predict when we will get there, we believe in the strength, resilience and heart of the travel industry. Long Live Travel ❤.”   - Brett Dyason, Co-founder [...]

In the highly competitive travel industry the answer to differentiate brand, service and product offering from competition is through personalisation. Attracting and retaining customers is a vital part of any business. This can be achieved through a targeted marketing strategy with clear personalisation objectives.

According to research conducted by Skift, ancillary revenue has been anticipated to grow by 15% between 2017 and 2021, throughout the tourism industry. However, despite this projected success, it has been noted that the airline industry is at a crossroads.

A major growth driver of the global tourism industry market is the rising disposable income of the population. The travel industry is acclaimed to be the second fastest growing sector in the world. According to The World Travel and Tourism Council (WTTC), the travel and tourism sector grew at a rate of of 3.9% in 2018,..

Press Releases

Hepstar, ( the API-based technology company that distributes travel products supplied by its global ancillary network today announced its partnership with UrSafe. The UrSafe App is the first personal security app with hands-free voice activated SOS, fully integrated with emergency and law enforcement services in more than 150 countries. The technology enables users to trigger […]

Global platform connecting international travellers to local medical professionals joins Hepstar’s ancillary network Hepstar, an API-based technology company that distributes multiple travel ancillary products and performs revenue optimisation through its platform for its travel partners, announced its partnership with Air Doctor. Air Doctor conveniently connects travellers to local doctors around the world using its multi-lingual, […]

Within the travel industry aviation has been very quick to embrace metaverse technology. Not just through the exploration of new transformational tech such as electric vertical take-off and landing (eVTOL) and next generation air mobility vehicles, but also through current commercial opportunities.  Airlines and airports are exploring the metaverse to augment their offering, fuelled by rising […]

Singapore - Chubb and Royal Brunei Airlines (RB) announced a partnership to offer travel insurance to the airline’s passengers. The partnership has been launched in Brunei with more countries and territories to follow in subsequent phases.  Chubb’s travel insurance offers extensive coverage for accidents, unexpected overseas medical expenses (including COVID-19 medical cover) and travel inconvenience (including loss of luggage, travel documents […]

Traveller expectations of travel distributors to provide safety, confidence, and customer satisfaction have increased significantly. Eilago, in partnership with Hepstar has a solution to improve traveller experience and create customer satisfaction by offering a service that meets all of these requirements is proud to have created a customer-centric value proposition over the years. With […]

Hepstar recently commenced its journey to become climate neutral through a series of policy and practice changes which focus on avoiding, offsetting and reducing our existing carbon footprint. We realise that the greatest role we can play in the fight against climate change is to harness our reach and distribution network to create awareness of […]

Travel industry leaders share their experience on the impacts of Covid-19, digital transformations and the shift in consumer behaviour Covid-19 has been an incredibly challenging time for the travel industry. Everyone is doing their best to adapt to the ‘new normal’, be as agile as possible and service their customers the best they can during […]

The driving force behind Hepstar, with a never-say-die attitude, that has ensured Hepstar’s continued growth and acclaim.

Our Co-Founder & CEO Brett Dyason shared his exciting journey with Stacey Japhta.
Here is an inspiring talk on how to spark your entrepreneurial spirit and overcome challenges in a startup environment!

Annual international travel summits have always been a great way to network and cultivate relationships. Due to Covid-19, many of the top events are now turning to digital mediums to foster an environment that still allows us to connect and share information. This could not be more important during this period of uncertainty.

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